Shipping Policy

At Isabelle & Ivy, we do everything we can to ensure your order arrives quickly and safely.

This page explains our shipping process, delivery times, and what you can expect after placing your order.

Below are the average delivery times for all orders placed:

  • Order Processing: 1 to 3 business days — Orders placed on weekdays are generally processed within 1 business day. Orders placed on Friday evenings or over the weekend may take slightly longer.
  • Shipping Time: 8 to 12 business days (on average) — Once shipped, your order will arrive within approximately 8 to 12 business days, depending on your location.

You will receive a confirmation email as soon as your order is shipped.

Place an Order

Ordering from Isabelle & Ivy is simple and secure:

  1. Go to the product page and click "Add to cart."
  2. Carefully review your selected options.
  3. Click "Proceed to Checkout."
  4. Enter your shipping details and confirm your address.
  5. Click "Continue to Delivery."
  6. Verify your information and proceed to payment.
  7. Select your payment method and click "Confirm Order."

You will then be redirected to your payment provider to complete your purchase. If you encounter any issues, our support team is available to assist you.

Payment Methods

All payments are processed in a secure environment with SSL encryption.

We accept: 

  • Credit Card: AMEX, Mastercard, Maestro, Visa

Shipping Costs

We offer free shipping on all orders, with no minimum purchase amount. No additional shipping charges will be applied at checkout.

Please note that international orders may be subject to customs duties or import taxes, which are the responsibility of the customer.

Liability and Delivery

If tracking confirms that the package has been delivered to the address provided by the customer, Isabelle & Ivy cannot be held responsible in case of loss or theft.

We encourage you to carefully check your delivery information before finalizing your order.
Any errors must be reported within 24 hours of order confirmation.

If a package is returned to us due to an incorrect or incomplete address, additional charges may apply for reshipment.

Order Processing & Shipping

Once your order has been processed, it will be prepared and shipped as quickly as possible. During peak periods, processing times may be slightly longer. Thank you for your understanding.

For any questions regarding your shipment, please contact us at: support@isabelle-ivy.com

Our team will be happy to assist you.