Where can I contact you?

Our customer service remains available 24/7 during the closure period. Simply send us an email to support@isabelle-ivy.com or leave us a message via our Contact page, and we will respond within 24 hours.

Are returns still accepted?

Yes, you can return your order within 30 days of delivery, provided the items are undamaged and in their original packaging. As we will soon be permanently closing our workshop, we ask that you please contact our customer service before sending a return so that we can guide you through the process.

Will you restock after the sale?

No — once our Anniversary Sale items are sold out, they will not be restocked. Each item is part of a limited and carefully curated selection, so when it's gone, it's gone forever. We recommend you buy early to secure your favorites.

Can I still track my order?

Of course. As soon as your order is shipped, you will receive a confirmation email with your tracking number and a tracking link to follow the delivery of your package (remember to check your spam folder too). You can also check the tracking at any time by entering your order number and email address on our Track Your Order page.

Clara | Off Shoulder Turtleneck Sweater – Isabelle & Ivy Montreal

Name: Clara | Off Shoulder Turtleneck Sweater
Brand: Isabelle & Ivy Montreal
Price: 69.95 CAD
Availability: InStock

$144.95 CAD $69.95 CAD SAVE 52%

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Update: Due to Isabelle & Ivy's anniversary celebrations, stock is limited. If the "Add to cart" button is active, the items are still available — place your order before it's too late!

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Clara | Off Shoulder Turtleneck Sweater

A soft knit that feels cosy yet refined, this sweater sits beautifully across the shoulders while keeping your neck and arms warm. The rich brown shade is easy to pair with your favourite trousers, skirts, or jeans, making it a simple choice for lunches out, evenings with friends, or relaxed days at home. It offers warmth without bulk, so you still feel neat and put together.

"So flattering and comfortable, I feel well dressed the moment I put it on." Helen T., 57

Why Women Choose the Clara | Off Shoulder Turtleneck Sweater

✔ Elegant Off Shoulder Neckline - Shows just enough shoulder for a feminine, modern look.
✔ Cosy Turtleneck Detail - Adds extra warmth around the neck for cooler days.
✔ Soft Knit Feel - Cotton and acrylic blend feels gentle on the skin and comfortable for all day wear.
✔ Flattering Long Sleeves - Give good coverage and balance the off shoulder design.
✔ Easy to Style - Plain brown shade that works with black, denim, cream, or patterned pieces in your wardrobe.
✔ Versatile Day to Evening - Smart enough for dinners out, yet relaxed enough for casual weekends.
✔ Simple Care - Machine washable fabric that keeps its shape with minimal effort.

Unsure about your size? We recommend choosing the larger size for a more comfortable fit.

For us, quality and customer satisfaction are paramount. We offer only the highest quality products because we believe you deserve the very best. Each product is carefully selected and tested to ensure it meets our stringent standards.

We want you to shop with complete confidence and without any risk. If an item doesn't meet your expectations, you have 30 days after receipt to return it, even during our closure period. To make a return, simply contact us by email at support@isabelle-ivy.com. We will respond promptly and personally guide you through each step, ensuring the process is as simple and straightforward as possible.

Our customer service team is available 24/7 to answer all your questions. Whether you need advice on a part or help with an order, we're here to assist you with personalized and attentive support. Don't hesitate to contact us; we'd be happy to help.
Contact : support@isabelle-ivy.com

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