For 20 years, Isabelle & Ivy has dedicated itself to creating timeless pieces that combine quality, style, and elegance. To celebrate, we invite you to our Exclusive Anniversary Sale, with special prices on selected items. But be aware: these are limited items, and once they're gone, they won't be seen again.
Thank you for being a part of our history. ❤️
With love,
Isabelle & Ivy
Our customer service remains available 24/7 during the closure period. Simply send us an email to support@isabelle-ivy.com or leave us a message via our Contact page, and we will respond within 24 hours.
Yes, you can return your order within 30 days of delivery, provided the items are undamaged and in their original packaging. As we will soon be permanently closing our workshop, we ask that you please contact our customer service before sending a return so that we can guide you through the process.
No — once our Anniversary Sale items are sold out, they will not be restocked. Each item is part of a limited and carefully curated selection, so when it's gone, it's gone forever. We recommend you buy early to secure your favorites.
Of course. As soon as your order is shipped, you will receive a confirmation email with your tracking number and a tracking link to follow the delivery of your package (remember to check your spam folder too). You can also check the tracking at any time by entering your order number and email address on our Track Your Order page.